Operations Consultant | Strategic Business Operations Support
Strategic Operations for Founders
The Operations Bestie is the partner for ambitious founders looking to achieve scalable, sustainable growth, avoid burnout and delegate more effectively.
Strategic Business Operations Support
Strategic Operations for Founders
The Operations Bestie is the partner for ambitious founders looking to achieve scalable, sustainable growth, avoid burnout and delegate more effectively.
Does this sound like you?
When you started your business, you had great ideas and a passion for delivering exceptional results for your clients. You’ve succeeded beyond your wildest dreams, which is amazing.
But now you’re also managing a team, dealing with HR issues, monitoring cashflow, overseeing essential purchases and hoping to find a solution that will make it all run smoothly… and you’re probably working more in the day-to-day business than you should.
Your business is doing well, but you’ve got no room for scalable growth
You’re turning opportunities down because you lack capacity
You want to take a step back while retaining oversight and control
Your internal systems and processes have not evolved as the business has grown
Let's build a business that works for you.
What you need
This is all normal for ambitious founders. We just need to move you away from leading everything to more sustainable, profitable, scalable growth. You need an operational partner, a fractional Chief Operations Officer (COO) to guide you to the next level of success.
A fractional COO provides expert support, a fresh pair of eyes and the strategy you need to pull the team together, implement new strategies and help you step back while maintaining oversight and control.
The Fractional COO solution from The Operations Bestie gives you high level insight, a detailed plan for improving processes and operations and ongoing support to keep you on track, typically over 1-3 days per week. If you’re an EOS Worldwide user, we are experienced EOS Integrators, utilising this framework inside our own business as well as for all clients.
Everything we do is focused on these five key areas:
Vision
Numbers
Know exactly where you're going, why and how.
Ensuring you have a profit-focused model to get you there.
Processes
People
What needs to happen and how to succeed.
Get the right people in the right seats.
Tech
The foundation every profitable & sustainable business is built on today.
Our Services
Comprehensive business operations services designed to give you the clarity, control and confidence to grow.
The Operations Engine Build
A six-month implementation programme to embed the systems, structure, processes and accountability needed to support sustainable growth.
COO Partnership
A 12-month strategic partnership to provide ongoing accountability, strategic guidance and operational leadership that keeps the business evolving as it grows.
The Operations Audit
A comprehensive review of the business against the Five Fundamentals of Scaling.
Why Choose The Operations Bestie?
Lydia Hawkridge is Founder of the Operations Bestie™ and an experienced global operations leader. She’s overseen international expansion for high growth startups, delivered entire operational overhauls for global teams & designed the processes for every part of the business as a board-level senior leader.
Having seen first-hand time and time again what happens when fast-growth takes over and operations are ignored (read: redundancies, failed partnerships, insurmountable debt & mass exits), Lydia’s now determined to help other business leaders avoid these issues with proper strategic operational fundamentals.
The Operations Bestie pulls together all of Lydia’s skills and experience and combines it with the specialist knowledge of a hand-picked team of ops experts with the know-how to support 6 and 7 figure founders to overcome blockers to further growth.
The team work with you to identify where the gaps actually lie, what needs fixing and implement the solutions that change everything. That’s not ‘work harder’ or ‘sell more’. It’s about finding the right path for you to attract investors, collaborators and employees who are invested in your business success.
The Monday Mover
JOIN OUR EMAIL SUBSCRIPTION FOR FREE - WEEKLY INSIGHTS FOR FOUNDERS & CEOs.
It’s time to become a better CEO, one Monday at a time.
The Monday Mover is where ambitious founders scale with clarity, calm and serious operational firepower. A weekly newsletter for founders leading multiple six and seven-figure businesses with big vision, big responsibility, and systems that are… not quite as big.
Learn how to stop being the person who does everything and how to start leading from the front. Get better at delegating and saying no. Your job is to grow and scale, not fight fires. The Monday Mover helps you get there.
Real Founders. Real Results.
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![axe and kettle logo blue background with light writing]()
We knew we needed a more sophisticated tech setup and to simplify at the same time. Lydia came in and delivered the projects in just six weeks… something I’d been trying to tackle for over 12 months!
Amy Montague
Founder & CEO -
![optimum temperature solutions logo black background]()
I’ve been working with Lydia for about a year now, and she has been absolutely invaluable. Lydia has an incredible ability to bring clarity, structure and calm to what can otherwise feel overwhelming. If you’re growing a business and feel pulled in too many directions, I genuinely couldn’t recommend her highly enough.
Reece Brumby
Managing Director -
![so shell wall at a salon logo]()
Lydia is an outstanding expert and a true operational powerhouse. She has an exceptional ability to build systems that actually work, and I can already see the results of her work. Working with Lydia has been one of the best investments we’ve made in our business. I wholeheartedly recommend her to any business owner.
Masha Sharova
Co-Founder & CMO -
![Milestonable logo with white product background]()
We were stuck and lost in our excel sheets, and Lydia solved it with better systems and processes - we were growing as a business and one thing that got behind was how we managed our admin side. I feel more confident now to continue the growth and having Lydia involved again if we have any new ideas or questions.
Charlotte Geerse
Founder -
![glow by becks founder photo of face]()
Lydia really listens, she then intuitively recognises what needs to change for your business to move it forward and to drive productivity, consumer experience and profit….and then she implements it. Lydia just gets it done.
Rebecca Shearer
Founder
