Momentum Partnership
12 months’ COO support to get leaders, management and teams on track and going in the right direction to the next level of sustainable success.
12-Month Strategic Operational Support for Ambitious Founders
The Operations Bestie™ offers strategic ops support to ambitious founders who know where they’re going but need an expert pair of hands to help them get there. Lydia’s own experience in the worlds of startups, SaaS and retail, amongst others, means she understands exactly what’s required to grow and scale sustainably.
She’s carefully selected associates who share her passion for strategy and processes for sustainable business growth, so whichever team member you work with, you know they embody The Operations Bestie™ ethos and values.
Every project we undertake is based on our five core foundations:
Clear vision
Profit-focused numbers
Simple core processes
The right people
The right tech
These underpin your ops engine, and move you from firefighting to strategic overview, so you can support and guide your team without handholding or being involved in minor decisions that take you away from the big picture.
Why do we believe these are so important? Because without them, your employees can’t get behind your business fully – they need to care almost as much as you do. And your customers and collaborators should be clear on what you offer and how you deliver.
Every successful organisation needs a clear vision for everyone to work towards, and core processes to follow in order to make that vision a reality. The right people using the right tech makes the vision achievable, not just a dream. And by focusing on profit, you have a better understanding of how well your business is actually doing.
What is the Momentum Partnership?
This is ongoing COO support from the team that knows your business the best. It’s aimed at founders who’ve worked with us in the past, completing either a Strategic Operations Assessment or an Operations Engine Build.
You’ve already seen success from working with The Operations Bestie™ and you need continuing support without having a full-time COO. Growth is happening, but with scale comes new challenges to overcome. You know you need ops guidance from an expert who knows your journey to date and will nudge you to the next level
What’s Included?
The purpose of this partnership is to ensure that momentum is never lost – hence the name. Over the course of the 12-month partnership, The Operations Bestie™ becomes an external strategic operations partner to the founder and leadership team, and we’re able to do that because we’re already familiar with the business.
A clear operating framework for the year ahead
To make sure we maximise the effectiveness of the partnership, we kick off with a meeting to establish the operational rhythm for the year. We work with you, the founder, to define objectives, priorities and measures of success. This creates the operating framework that the business will follow throughout the year.
Monthly Senior Leadership Team meeting
We facilitate one Senior Leadership Team meeting every month, which acts as a board meeting. This is the opportunity for the SLT to review KPIs and performance, deal with any issues and agree priorities for the next month.
Monthly one-to-one time with the founder
Alongside this, we have a monthly one-to-one with the founder – strategic time for you to take a wider view of what’s working and what isn’t and make important decisions.
Quarterly and annual planning
We facilitate quarterly and annual planning sessions to keep the business moving towards its objectives.
COO support when you need it
We’re also on hand to provide COO support as needed (not day-to-day).
What is the Momentum Partnership?
This is ongoing COO support from the team that knows your business the best. It’s aimed at founders who’ve worked with us in the past, completing either a Strategic Operations Assessment or an Operations Engine Build.
You’ve already seen success from working with The Operations Bestie™ and you need continuing support without having a full-time COO. Growth is happening, but with scale comes new challenges to overcome. You know you need ops guidance from an expert who knows your journey to date and will nudge you to the next level
Who it’s for:
This is for founders ready for growth but stuck in the day-to-day. They need a fresh pair of eyes to get the foundations in place so they can scale smoothly.
How it works:
Over four weeks, The Operations Bestie™ carries out an audit of how the business currently operates and identifies gaps and weak spots. We tackle challenges, tough conversations and incorrect assumptions head-on so you can make good decisions for the next phase of growth.
What you get:
Business is good, but growth is slower than you’d like. Your teams are in place, but you need more from them. You have processes, but they’re not being followed when they need to be. Scaling from this place is impossible.
You need a structure that gives confidence your next move is the right move.
And streamlined priorities which empower your team to work autonomously.
✓ Your bespoke Business Launchpad
✓ A comprehensive recommendations report documenting the assessment findings, structured around the Five Operational Fundamentals
✓ A clear roadmap of what to do next, and when, organised by priority
Clear roadmap for next steps
Why you need it:
Comprehensive report
Operations Engine Build
A six-month implementation partnership to build the operational engine for sustainable growth
Who it’s for:
Founders and leadership teams looking for structure, accountability and operational foundations so the business can scale without relying on the founder.
How it works:
The Operations Bestie™ becomes part of the business to provide hands-on implementation support. Priorities are agreed at the start of the six-month project and support is provided in various ways.
What you get:
✓ Your bespoke Business Launchpad
✓ Six-Month Implementation Roadmap, with agreed priorities and timescales
✓ Bespoke documentation and frameworks created and ready to use
✓ Implementation of Roadmap objectives (including systems and recruitment)
Quarterly planning
Team workshop sessions
Founder meetings
Weekly leadership meetings
The founder has become the bottleneck. Your teams come to you for decision-making so nobody is clear on priorities. New systems and processes don’t get implemented and growth isn’t happening.
You need longer-term support to fix these blocks and get everyone working together towards sustainable scale.
You need someone to take charge and finally implement the changes you know you need.
Why you need it:
Momentum Partnership
12 months of ongoing COO support from the team that knows your business the best
Who it’s for:
Founders who’ve worked with us in the past, completing either a Strategic Operations Assessment or an Operations Engine Build.
How it works:
Over 12 months, The Operations Bestie™ provides the COO support you need to move your business into the next stage of growth. Each week and month we build on the work we’ve already done, keeping you accountable and maintaining momentum.
You’ve already seen success from working with The Operations Bestie™ and you need continuing support without having a full-time COO.
Growth is happening, but with scale comes new challenges to overcome.
You need ops guidance from an expert who knows your journey to date and will nudge you to the next level.
What you get:
✓ Your bespoke Business Launchpad, updated to reflect where you are right now
✓ A clear plan for the 12 months ahead
✓ Operations framework for the whole leadership team to follow
✓ KPI tracking and leadership accountability
✓ Priority tracking and monitoring
Quarterly planning
Founder meetings
Weekly leadership meetings
Why you need it:
Annual strategic planning
Help with challenges & operational roadblocks
Support to stay on track
Which One is Right for You?
The Strategic Operations Assessment is best if you know there’s something holding you back, but you just can’t work out what to do first to fix it. The Operations Bestie™ will serve as an objective third party to review what’s working, what isn’t and what to do next to move you forwards.
If you can see where the business needs to go but you want the team to take the lead instead of it all being up to you, then the Operations Engine Build is perfect. The Operations Bestie™ will spend six months inside your business to ensure everyone is focused on the same things to grow sustainably.
If, after we work together, you feel that ongoing support will help you to stay on track and reach your goals faster, then the Momentum Partnership is the ideal next step.
Each project uses the same five fundamentals to underpin decisions and actions: clear vision, profit-focused number, simple core processes, the right people & the right tech.
Looking for fractional COO support? Get in touch to chat about what you need. We work with a handful of clients at a time, acting as their COO for 2-3 days per week.
What Clients Say
“I’ve been working with Lydia for about a year now, and she has been absolutely invaluable. We met when I was launching a global manufacturer into the UK market and moving away from a one-man subcontractor setup. I had no idea what to do next.
“Lydia jumped straight in. We started with a focused 3-month plan that ironed out a lot of the things that were taking over my life. With her support, we hired an office manager and brought in better financial management, which immediately took pressure off and allowed me to focus on actually growing the business rather than just firefighting.”
Reece Brumby
“I worked with Lydia for three months as part of her business accelerator program, and it was such a rewarding experience. Not only did I genuinely enjoy our time together, but I also saw real progress in my business that I’m very pleased with.
“Lydia helped me put systems in place that made me far more organised, guided me on what to prioritise, and introduced me to valuable online tools that gave me a clearer vision for my business. Thanks to her support, my product-based business has come a long way, and I now feel confident that I’m on the right track.
“On a personal level, Lydia was an absolute joy to work with. Her enthusiasm and energy shone through everything she did, making the whole process motivating and fun. I would highly recommend working with her if you’re ready to move your business forward.”
Nikoletta Sharbel
“Lydia is an outstanding expert and a true operational powerhouse. She has an exceptional ability to build systems that actually work, and I can already see the results of her work. It genuinely feels like we’re laying one solid brick after another, creating a business that no longer depends on constant daily supervision.
Working with Lydia has been one of the best investments we’ve made in our business. I wholeheartedly recommend her to any business owner. If you’re looking to step out of operational chaos and build a business that can run efficiently without relying on you every minute of the day, Lydia is the person you need.”
Masha Sharova
Ready to find out more?
Book a call to see how The Operations Bestie™ can help your business succeed.