Momentum Partnership

12 months of ongoing COO support. We offer this to clients we’ve already worked with, because we’re familiar with their business, challenges and goals.

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12-Month Strategic Operational Support for Ambitious Founders

TBC

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This is ongoing COO support from the team that knows your business the best. It’s aimed at founders who’ve worked with us in the past, completing either a Strategic Operations Assessment or an Operations Engine Build.

You’ve already seen success from working with The Operations Bestie™ and you need continuing support without having a full-time COO. Growth is happening, but with scale comes new challenges to overcome. You know you need ops guidance from an expert who knows your journey to date and will nudge you to the next level

What is the Momentum Partnership?

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What’s Included?

The purpose of this partnership is to ensure that momentum is never lost – hence the name. Over the course of the 12-month partnership, The Operations Bestie™ becomes an external strategic operations partner to the founder and leadership team, and we’re able to do that because we’re already familiar with the business. 

  • A clear operating framework for the year ahead

To make sure we maximise the effectiveness of the partnership, we kick off with a meeting to establish the operational rhythm for the year. We work with you, the founder, to define objectives, priorities and measures of success. This creates the operating framework that the business will follow throughout the year.

  • Monthly Senior Leadership Team meeting

We facilitate one Senior Leadership Team meeting every month, which acts as a board meeting. This is the opportunity for the SLT to review KPIs and performance, deal with any issues and agree priorities for the next month.

  • Monthly one-to-one time with the founder

Alongside this, we have a monthly one-to-one with the founder – strategic time for you to take a wider view of what’s working and what isn’t and make important decisions.

  • Quarterly and annual planning

We facilitate quarterly and annual planning sessions to keep the business moving towards its objectives.

  • COO support when you need it

We’re also on hand to provide COO support as needed (not day-to-day).

Price from £1,000/month

For a duration of 12 months

Experienced operations partners for your next stage of growth

Lydia comes from the world of startups, so she knows first-hand what’s required from ambitious founders when they’re ready to move to the next level. She has experience of SaaS and retail, amongst others, so she has a breadth of knowledge of various industries.

The Operations Bestie™ is now made up of hand-picked associates who have similar experience and skills to Lydia. Each represents the company’s values and ethos, so you know you’re getting exceptional support.

Every project we undertake is based on our five core foundations:

Clear vision

Profit-focused numbers

Simple core processes

The right people

The right tech

Why these five? Well, we think they help you to communicate your solutions and your values more clearly, so everyone knows what you do, whether that’s your internal team, your clients or partners and suppliers you work with.

When you’re committed to growth, you know you need to be a better, more strategic leader. In order for that to happen, you’ll have to take a step back and let your team make more of the smaller decisions. That gives you the space to concentrate on what’s required to move the needle.

These core fundamentals serve as a shorthand to help everyone within the business to see the roadmap. It reduces confusion, as each person knows what they do and how that fits with the wider organisational goals. This is essential if you’re going to make the next 12 months count.


What are the Outcomes of Working with The Operations Bestie™?

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Senior advice when you need it

Your partnership gives you access to regular, senior-level advice for the whole duration. We’re there whenever you need us: for words of encouragement, tough love, reality checks and prompts to get you thinking clearly and scaling effectively. We ensure you make smart and impactful decisions, without the cost of a COO in the day-to-day.

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A leadership team that takes ownership

As the founder, you’ll feel confident that you’ve established a culture of accountability and action within your leadership team. Ensuring you have a focused and accountable SLT who can continue to keep the roadmap on track and take clear ownership of priorities and outcomes.

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Planning and processes that stick

You’ll have embedded rhythms for monthly, quarterly and annual planning and these are being followed consistently. You’re happy that processes and SOPs are in place and used appropriately, and that the SLT remains aligned to the company's vision, priorities and objectives.

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Progress that keeps moving

Most importantly for you as the founder, you know that the business continues to make meaningful progress towards its long-term vision without losing momentum or falling back into reactive ways of working.

Looking for more in-depth fractional COO support? Get in touch to chat about what you need.

We work with a handful of clients at a time, becoming part of your leadership team and taking on the COO role week to week.

Ready to find out more?

Book a call to see how The Operations Bestie™ can help your business succeed.

What Clients Say

I honestly don’t know where I’d be without Lydia! She has completely transformed the way my business runs behind the scenes. Her knowledge, support and strategic brain are next level. 

Lydia helped me (& continues to) implement systems, processes and procedures that have taken such a weight off my shoulders and allowed me to focus on what I do best. 

Everything just feels so much more organised and aligned now – it’s been a total game-changer. If you’re looking for someone who truly gets it and can help you grow your business in a sustainable, structured way, Lydia is your girl. Couldn’t recommend her more!

Kate - Messy Play

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